Shipping Fee: Order 4 or more boxes of wall panels and shipping is on us. For all other Luxewall products, any order $200 or over ships free. The more you order, the better the deal — see our full shipping policy for details.
How Fast Do We Ship: Orders typically a our warehouse within 2–4 business days.
Eligibility: Returns and exchanges are permitted within 30 days of receipt of the product. A return request must be submitted within this 30-day period.
Conditions: Returns or exchanges are not permitted on opened boxes, final sales, custom orders, or clearance items. The product must be in its original condition and have been properly stored. Repackaged products will not be accepted. Installed.
Products: Installed products are considered accepted by the purchaser and may not be exchanged or returned for any reason. Shipping
Charges: Shipping and delivery charges are non-refundable. Any additional shipping costs related to a return or exchange are the sole responsibility of the purchaser.
To Start A Return: Contact our support team (info@luxewall.com or 844-589-3925) for step‑by‑step instructions.